Personal Banking > Online & Mobile Banking
Personal Online and Mobile Banking Update
On June 10, online banking is getting a new look
We’re making your online dashboard more modern and intuitive to give you a better banking experience. Here’s what you can expect:
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The location of the main menu within Personal Online Banking and the Columbia Bank mobile app will change.
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All other functionality within online and mobile banking will remain the same.
Key Changes
Personal Online Banking
The main menu will move from the left sidebar to the top of the screen.
Transactions will be renamed Transfers and Payments.
- Send Money with Zelle® and Bill Pay will move under Transfers and Payments.
Locations and Messages will move under Help.
- Messages will no longer display the number of unread messages in the menu.
Columbia Bank Mobile App
The main menu and Quick Action menu will move to the bottom of the screen.
- The new main menu options will be Home, Funds Transfer, Deposit Checks, Let's Chat and Menu.
Updates to the Menu button include:
- Transactions will be renamed Transfers and Payments.
- Send Money with Zelle® and Bill Pay will become a sub-item under Transfers and Payments.
- Locations and Messages will be moved under Help.
What’s Staying the Same
All functionality outside of the main menu location will remain unchanged.
Support Contacts
Customer Contact Support Center
866-486-7782
Monday-Friday, 7 a.m. - 6 p.m. PT
Saturday & Sunday, 8 a.m. - 5 p.m. PT
Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
