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Mortgage Loan Errors & Inquiries

If you need information or believe there is an error on your home mortgage loan, your inquiry or concern must be submitted in writing along with the following information:

• Your Name
• Your Loan Number/Account Number
• Specific information you are inquiring about, or looking to resolve


Your written request must be submitted to:

Columbia Bank
Attn: Consumer Services
PO Box 2156, MS 6920
Tacoma, WA 98401

You will receive a confirmation letter from us within five business days once we receive your letter.

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