If you need information or believe there is an error on your home mortgage loan, your inquiry or concern must be submitted in writing along with the following information:
• Your Name
• Your Loan Number/Account Number
• Specific information you are inquiring about, or looking to resolve
Your written request must be submitted to:
Columbia Bank
Attn: Consumer Services
PO Box 2156, MS 6920
Tacoma, WA 98401
You will receive a confirmation letter from us within five business days once we receive your letter.