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Digital Banking Support

Call toll-free: (877) 754-5074
Or email: Digitalbanking@ColumbiaBank.com

Monday – Friday 6:00 AM – 8:00 PM PT
Saturday, 8:00 AM – 5:00 PM PT

We can help you with personal and small business online banking; bill pay; mobile banking; Quicken and QuickBooks; and mobile wallet.

Sign up for Columbia Connect

Use these enrollment instructions to guide you through signing up for Columbia Connect.

Columbia Connect User Guide

View our Columbia Connect user guide to help you navigate the system, including:

  • Enrollment
  • Transactions
  • Bill Pay
  • Alerts
  • Account Nicknames
  • Transactions
  • e-Statements

Sign Up for Personal Bill Pay

You’ll need to enroll in Columbia Connect before signing up for personal bill pay.

  • From the Columbia Connect dashboard, select "Pay Bills" from the navigation bar at the left side of the screen.

  • The first time that you click the Pay Bills tab, you will need to review and accept the terms and conditions.

  • After choosing an account, you can move on to setting up your first payee, request eBills, schedule payments and more.

Quicken, QuickBooks and Mint Transition Instructions

If you use Express Web Connect for Quicken Windows, Quicken Connect for Quicken Mac or QuickBooks Online, there will be a five-day waiting period after March 12, 2018 before these services will be available. Details and instructions are found below:

Columbia Connect Export Instructions

Download these instructions for exporting transactions from Columbia Connect to a Web Connect file

Quicken

Quickbooks

Mint

Beginning March 12, 2018, Mint aggregation services may be interrupted for up to 5 business days. For a successful account update, do not login into Mint.com for Columbia Bank until 5 business days after March 12, 2018. There is nothing you need to do to prepare prior to March 12, 2018. View complete Mint instructions here.

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