Mobile Menu Locations Contact

Personal Mobile Deposit

Make deposits anytime

Sometimes you can’t make it to the bank. We certainly understand, but your bills won’t. The good news is that our mobile app, you can securely deposit your check without breaking a sweat.



Deposit checks with your iPhone®, iPad® or mobile phone or tablet for Android anytime, from virtually anywhere. No need to worry about getting to the bank before it closes. With Personal Mobile Deposit, you can place a check into your Columbia Bank account when it’s convenient for you.


Deposits will appear in your account once they have been accepted. Deposits not received and accepted by 6pm PT on a business day will be processed the next business day. The receipt and acceptance process can occur within minutes or may be delayed due to connectivity or other technical issues. Deposits initiated at or shortly before 6pm PT on a business day are at risk of delay until the next business day due to insufficient receipt and acceptance lead time.


Safe and Secure

Personal Mobile Deposit is the secure way to manage your everyday check deposits. You can rest assured your deposits are protected by multiple layers of encryption within our Columbia Connect apps. Don’t leave valuable checks lying around when you can simply and securely deposit them.


Start Depositing Today

If you’re already enrolled in Columbia Connect you can begin depositing checks immediately. Personal Mobile Deposit is only available in the Columbia Connect app for iPhone, iPad, Android phone and tablet apps.


Enroll in Columbia Connect

If you're not already enrolled in Columbia Connect, getting started is easy. Click here to enroll, or visit the app store and search for Columbia Bank to download the appropriate app for your mobile device. You can enroll in Columbia Connect from the app by selecting the Enroll link.


App Store

Download on the App Store

Google Play

Get it on Google Play


How do I access Personal Mobile Deposit?

Mobile Deposit is a feature available within the Columbia Connect app. If you currently have the app downloaded to your iPhone®, iPad®, mobile phone or tablet for Android, you automatically have access to Mobile Deposit. Once you log in to Columbia Connect, look for "Deposits" on the menu list. You can make a deposit using your mobile device simply by selecting the "Deposits" menu item and following the easy steps shown on your screen.


If you are already enrolled in Columbia Connect but have not downloaded Columbia Connect app, visit an app store using the links below. Personal Mobile Deposit is not available through the web-based or SMS-based mobile banking options.


What devices are supported?

The Columbia Connect App is available for download from the App Store and Google Play:

 

App Store

Download on the App Store

Google Play

Get it on Google Play

If you’re not already enrolled in Columbia Connect, getting started is easy. Click here to enroll, or visit the app store and search for Columbia Bank to download the appropriate app for your mobile device. You can enroll in Columbia Connect from the app by selecting the Enroll link.



Is there a fee to use Personal Mobile Deposit?

Columbia Bank does not charge a fee for the service, however a mobile carrier's web access, data or text messaging fees may apply.


Are there limits to the types of checks that are accepted?

All checks deposited through Personal Mobile Deposit must be in US dollars and drawn on a U.S. bank, which include: personal checks, business checks, and cashier’s checks.


Is there a daily deposit limit?

Yes, there is a daily deposit limit of $2,500 per business day. You may make multiple deposits in one business day, however the total of those checks must not exceed $2,500. If a deposit exceeds the daily limit the deposit may be rejected.


What is the cut-off time for same-day deposits?

Deposits will appear in your account once they have been accepted. Deposits not received and accepted by 6pm PT on a business day will be processed the next business day. The receipt and acceptance process can occur within minutes or may be delayed due to connectivity or other technical issues. Deposits initiated at or shortly before 6pm PT on a business day are at risk of delay until the next business day due to insufficient receipt and acceptance lead time.


How soon will funds be available?

When a check has been successfully submitted to the bank, the deposit will appear as "pending" in the mobile deposit history within the app. Funds will be available the morning after the deposit status changes to "accepted" in the app.


How do I view pending mobile deposits?

Mobile deposits will not appear in your pending transactions within Columbia Connect until the morning after the deposit has been accepted by the bank, which is typically the next business day if the mobile deposit was made prior to 6pm PT. You may immediately view all of your mobile deposit history within the Columbia Connect app by clicking on the "Deposits" menu item and selecting "View Deposit History". This screen will provide you with all of your pending, accepted and failed mobile deposit history.


What happens if there is an issue with my deposit?

If there is an issue with the check or the submission, the deposit will appear as failed on your mobile device and you will receive an email from us.


How long should I keep the physical check I deposited?

Checks deposited through Personal Mobile Deposit should be securely stored for at least 60 days from the date of deposit, and should be properly destroyed no later than 90 days from the date of deposit.


How secure is Personal Mobile Deposit?

Personal Mobile Deposit offers the same level of security as Columbia Connect. For added protection, images of your checks are stored at the bank and not on your mobile device.


Who can I contact with questions?

Please contact our Digital Banking team at 1-877-754-5074 or email us at Digitalbanking@ColumbiaBank.com.


How soon will funds be available? How should I endorse my check?

Please endorse the back of the check you are depositing with "For Mobile Deposit Only". This will ensure your check is deposited in a timely manner.























































































































Your mobile carrier’s text messaging and Web access charges may apply.
Deposit limits and restrictions may apply. Available on select mobile devices. Subject to eligibility.
Deposits are subject to verification. View our Mobile Deposit Terms and Conditions for more information.
iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries.
Android is a trademark of Google Inc.

Share:

connect nearby or online

Click to Share Your Location

We'll find a branch near you. You can also visit the locations page or contact us.

Enter a zip code to find the
nearest branch
submit

Consider This



Follow Columbia Bank