You will now access your accounts through the Columbia Connect online banking system. This system is essentially the same system you were using at former Pacific Continental Bank.
For assistance logging in, please contact Columbia Connect Online Banking Support at 877-754-5074. We’re here to help Monday – Friday 6am to 8pm and Saturday 8am – 5pm.
To login to Columbia Connect for the first-time, you will need:
If you are unable to receive your secure access code, or need assistance logging in, please contact Columbia Connect Online Banking at 877-754-5074.
View the Columbia Connect User Guide for information about:
If you use Express Web Connect for Quicken Windows, Quicken Connect for Quicken Mac or QuickBooks Online, there will be a five-day waiting period after March 12, 2018 before these services will be available. Details and instructions are found below:
Download these instructions for exporting transactions from Columbia Connect to a Web Connect file
Beginning March 12, 2018, Mint aggregation services may be interrupted for up to 5 business days. For a successful account update, do not login into Mint.com for Columbia Bank until 5 business days after March 12, 2018. There is nothing you need to do to prepare prior to March 12, 2018. View complete Mint instructions here.
Below are a list of frequently asked questions regarding the transition of your online banking, bill pay and mobile banking to Columbia Connect online banking. Click here for a complete list of FAQs.
No, you will continue to use your current user ID and password for your first login, at which time you will be prompted to establish a new password.
As of 8:00 a.m. on Monday, March 12, 2018, you may access the Columbia Connect online banking system from the online banking box in the upper left corner of our home page. Please be sure “Columbia Connect” is selected from the drop-down box. First-time login instructions will be mailed to you and are also available above.
The accounts that you see today in Online Banking will be available for viewing after the transition. In limited circumstances, some accounts may not be displayed. You will be contacted prior to the transition with alternatives.
All payees and scheduled payments will transfer to Columbia’s Personal
Bill Pay. eBills will not transfer and will need to be re-established beginning March 12, 2018.
Once you have logged into Columbia Connect, select the “Pay Bills” tab from the menu on the left side of the page. You will automatically be logged into the Personal Bill Pay system.
No, you should remove the Columbia Bank - PCB mobile app from your phone on Saturday, March 10, 2018. Beginning Monday, March 12, 2018, you can download the Columbia Bank mobile app. Visit the App Store or Google Play to download the Columbia Bank app on or after March 12, 2018.
No, the mobile deposit cutoff time will remain at 6:00 p.m. Pacific Time.
Read answers to frequently asked questions.
View the FAQs
We'll find a branch near you. You can also visit the locations page or contact us.
Visit the center for FAQs, online banking details and who to contact for support.
We're here to help you throughout the transition.
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