You will continue to work with the same talented bankers who know you and your business so well. We are committed to ensuring a smooth experience throughout the merger and your Merchants bankers will be there to assist you throughout and beyond the transition.
There will be no interruption in access to your accounts and services. You may continue using your checks, debit/ATM cards, credit cards, online services, apps and all other services as you always have.
You will continue to access online banking through the Merchants Bank of Commerce website.
Your existing loan rates and terms will remain unchanged unless you initiate a loan renewal or other change in terms, or you default on your existing loan. Please continue to make payments as you always have.
Changes to your accounts and services will not occur until a systems conversion in March 2022. Information surrounding any of these changes will be provided to you well in advance.
You now have access to over 150 branch and ATM locations throughout California, Oregon, Washington and Idaho. You can also explore premium solutions that include trust services, investment services and an expanded suite of residential real estate products.
Merchants Bank of Commerce has been operating as a division of Columbia Bank for several months following the close of our merger. We made the decision to retain the Merchants name for a period of time to benefit from the strong reputation in northern California. Some recent news has accelerated the timing and as a result, we have made the decision to change our approach to operating under the Merchants name. On October 11, 2021, Columbia announced a new partnership with Umpqua Bank which also operates locations across California. As a result of this pending partnership and the planned expansion of our California branch network, we have made the decision to transition the branding of our locations to Columbia Bank. You will begin to see the Columbia Bank name reflected on all signs, in our branches, on our website and on statements starting in January.
The decision to move to the Columbia Bank name will simplify the transition of your Merchants Bank products and services to those offered by Columbia Bank on March 14, 2022. The change of name will help reduce any confusion when you are looking for ATMs or branches and will make locating the correct banking apps less confusing when searching various app stores.
Read the press release
View the FAQs
Read the company profile
View the Community Impact Report
Columbia Bank is a Pacific Northwest community bank headquartered in Tacoma, Washington with a network of more than 150 branches throughout Washington, Oregon, Idaho and California. It is ranked among the top 20 banks on Forbes list of “America’s Best Banks” and has been named a “Best Place to Work” more than 15 times. As a regional community bank, Columbia is able to offer a comprehensive array of financial solutions and expertise to meet the needs of businesses and individuals while providing the kind of service you expect when doing business with a neighbor.
Columbia’s community banking philosophy places the highest priority on relationship-based banking while providing a positive work environment and striving to make meaningful contributions to each of the communities it serves. This shared commitment to clients, employees and communities is the cornerstone of our merger with Columbia.
We'll find a branch near you. You can also visit the locations page or contact us.
Puget Sound Business Journal
Nationally - Small Business Administration
We make a point of supporting the communities we serve, because without community, there is no Columbia Bank.
Follow Columbia Bank