You will continue to work with the same talented bankers who know you and your business so well. We are committed to ensuring a smooth experience throughout the merger and your Merchants bankers will be there to assist you throughout and beyond the transition.
There will be no interruption in access to your accounts and services. You may continue using your checks, debit/ATM cards, credit cards, online services, apps and all other services as you always have.
You will continue to access online banking through the Merchants Bank of Commerce website.
Your existing loan rates and terms will remain unchanged unless you initiate a loan renewal or other change in terms, or you default on your existing loan. Please continue to make payments as you always have.
Changes to your accounts and services will not occur until a systems conversion in March 2022. Information surrounding any of these changes will be provided to you well in advance.
You now have access to over 150 branch and ATM locations throughout California, Oregon, Washington and Idaho. You can also explore premium solutions that include trust services, investment services and an expanded suite of residential real estate products.
In celebration of the close of the merger, we have made a $50,000 donation to the Community Foundation of the North State to aid in the relief efforts helping our neighbors and businesses that have been impacted by the recent wildfires. Kerry Caranci, Chief Executive Officer of Community Foundation of the North State shared with us, “We are very appreciative of this generous gift to our North State Wildfire Recovery Fund, which will support intermediate and long-term recovery efforts for major wildfires within northern California, as well as preparedness efforts. The Community Foundation has valued our partnership with Merchants Bank over the years and we look forward to growing the relationship with Columbia Bank.”
To our valued clients:
It is our pleasure to extend to you a warm welcome to the Columbia Bank family.
You may already be aware that on October 1, 2021, Merchants Bank of Commerce merged with Columbia Bank and will now operate as Merchants Bank of Commerce, a division of Columbia Bank. As a result of the merger, you now have access to a broader suite of premium solutions that include trust services, investment services and international banking services, as well as enhanced treasury management solutions and contemporary digital products. Your family and your business will be able to grow comfortably with us while enjoying the same relationships with the bankers you know and trust.
You may also notice that we are now displaying a new Merchants Bank of Commerce logo on signs, in branches, on our website and on statements. The new logo looks similar to Columbia’s and supports our operation as a division of Columbia Bank. Though the merger is official, the transition of systems and services will not take place until March of 2022. You will receive detailed information about this transition well in advance of any changes. At this time, there is nothing you need to do and you should continue to bank as you always have.
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Columbia Bank is a Pacific Northwest community bank headquartered in Tacoma, Washington with a network of more than 150 branches throughout Washington, Oregon, Idaho and California. It is ranked among the top 20 banks on Forbes list of “America’s Best Banks” and has been named a “Best Place to Work” more than 15 times. As a regional community bank, Columbia is able to offer a comprehensive array of financial solutions and expertise to meet the needs of businesses and individuals while providing the kind of service you expect when doing business with a neighbor.
Columbia’s community banking philosophy places the highest priority on relationship-based banking while providing a positive work environment and striving to make meaningful contributions to each of the communities it serves. This shared commitment to clients, employees and communities is the cornerstone of our merger with Columbia.
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