Contact Information

Below is a list of resources available during and after the transition to assist you.

General Questions about Your Accounts

For questions or assistance related to how your personal accounts will transition to Columbia Bank or about your new account type, our Client Care team is here to assist you.

Client Care
1-877-272-3678
clientcare@columbiabank.com

Monday – Friday, 6am – 8pm PT
Saturday, 8am – 5pm PT

 

Business Digital Banking Assistance

For assistance with Commercial Connect, Columbia Connect for businesses, treasury management products, ACH, wires or Remote Deposit Capture:

Treasury Management Services
1-877-305-7125
treasurymanagementservices@columbiabank.com

Monday – Friday, 7am – 6pm PT

Personal Digital Banking Assistance

For assistance with Columbia Connect, Personal Bill Pay, Zelle, Bank2Bank, mobile banking and other digital features:

Columbia Connect Online Banking Support
1-877-754-5074
digitalbanking@columbiabank.com

Monday – Friday, 6am – 8pm PT
Saturday, 8am – 5pm PT