It is my pleasure to welcome you to the Columbia Bank family as we prepare for the transition of your accounts and services to those offered by Columbia Bank.
As of May 18, 2015 you will benefit from access to all of our services, including Wealth Management, International Banking, Mobile Deposit, Commercial Lending, Visa® and American Express credit cards and more. With more than 145 locations throughout Idaho, Washington and Oregon, you will enjoy the convenience of banking right in your neighborhood.
As a customer of Columbia Bank you’ll notice that we are focused on providing quality service and products that meet your financial needs. Our local banking experts will work closely with you, emphasizing personalized, local decision-making to meet your individual needs.
Though some banks are reducing their commitment to local communities, Columbia Bank continues to maintain a strong commitment to our customers and our neighbors. We consider it a privilege to support and volunteer in each of the communities we serve, believing that these partnerships truly make a difference.
The cornerstone of Columbia’s philosophy includes a local, friendly approach to doing business, coupled with all the modern conveniences. And even though we offer the sophisticated services you’ll find at a national bank, we never lose sight of what our business is really about: helping our customers achieve their financial objectives for their businesses and in their personal lives.
On behalf of everyone at Columbia Bank, thank you for giving us the opportunity to serve your banking needs.
Melanie J. Dressel
President & Chief Executive Officer
As of May 18, 2015 your current account will transition to Columbia's accounts. Please click on the links below to review your new account details:
Please find answers below to frequently asked questions about the transition of your accounts and services.
During transition the following services will have limited or no availability during the transition.
Use this checklist to help ensure you are prepared for the upcoming conversion.
Click on the links below to download instructions to guide you through logging into your new online systems:
Click on the links below to find tips and guides that will help you navigate through the new online systems:
Personal Online Banking
Business Online Banking
Find information about training sessions, links to user guides and answers to frequently asked questions.
Learn more about ACH Payments, Wire Transfers and Positive Pay through live and recorded training sessions.
Please find below answers to frequently asked questions about the transition of your accounts and Treasury Management services.
Online banking systems will be accessible with limited functionality over the transition weekend. You will be able to view balances, transactions and check images but will not be able to conduct transactions, including transfers, ACH or wires.
Bill pay systems will not be available during the transition weekend. However, any payments you previously scheduled to occur during that time will be processed as usual.
Express Deposit Remote Deposit Capture system will not be available during transition weekend.
Here are some user guides that will help you navigate your new services:
We'll find a branch near you. You can also visit the locations page or contact us.
We value your feedback and would like to hear from you.
Sometimes numbers can be worth a thousand words, too.
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