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Our doors are almost always open. We would love to hear from you! Feel free to call, write or take advantage of online chat with one of our local experts. If we hear from you, you’ll hear from us—that's just how it works.


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  • Customer Care

    (877) 272-3678

    CustomerCare@ColumbiaBank.com

    Monday - Friday, 6:00 AM - 8:00 PM PT
    Saturday, 8:00 AM - 5:00 PM PT

    We can help you with: personal and business account inquiries; statements and check images; check orders; visa debit and atm card support; loan inquiries.

    Telephone Banking

    (800) 304-0050

    Automated 24-hour account information

  • Columbia Connect Online Banking

    (877) 754-5074

    Digitalbanking@ColumbiaBank.com

    Monday - Friday, 6:00 AM - 8:00 PM PT
    Saturday, 8:00 AM - 5:00 PM PT

  • Treasury Management Commercial Care

    (877) 305-7125

    CommercialCare@columbiabank.com

    Monday - Friday, 8:00 AM - 5:00 PM PT

    We can help you with: Treasury Management product assistance; business online banking; ACH; Wires; remote deposit capture; lock box services.

  • Report a lost or stolen card:


    Columbia Bank Credit Card Consumer: 800-558-3424

    Business: 866-552-8855

    Visa Debit/Check Card: 877-272-3678

    ATM Card: 877-272-3678

  • For the Hearing Impaired—TTY:
    (844) 883-0393

    CustomerCare@ColumbiaBank.com

    Monday - Friday, 8:00 AM - 5:00 PM

  • Provide Feedback

    We value your feedback and would like to hear from you. Click here to provide feedback.

  • Home Mortgage Loan Errors & Inquiries

    If you need information or believe there is an error on your home mortgage loan, please click here for further instructions.

  • Routing Number

    Columbia Bank's routing number is 125108272

Columbia Bank Corporate Office

Physical Address:
1301 A Street
Suite 800
Tacoma, WA 98402

Mailing Address:
PO BOX 2156
Tacoma, WA 98401

Phone:
(253) 305-1900
(800) 305-1905

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Hadley S Robbins President, CEO
1301 A Street Tacoma, WA 98402 phone: 253-396-6985
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Kumi Y Baruffi EVP, General Counsel
1301 A Street Tacoma, WA 98402 phone: 253-305-1571
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Dave Lawson EVP, Chief Human Resources Officer
1301 A Street Tacoma, WA 98402 phone: 253-593-8308
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Andy McDonald EVP, Chief Credit Officer
1301 A Street Tacoma, WA 98402 phone: 253-305-1994
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Clint Stein EVP, Chief Operating Officer
1301 A Street Tacoma, WA 98402 phone: 253-593-8304
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