Contact Us

General Contact Information

Customer Care:   877-272-3678 email Customer Care
Monday - Friday, 7:00 AM - 7:00 PM
Saturday, 9:00 AM - 1:00 PM

Personal Account Support

   
 
Personal Online Support:   877-754-5074 email Online Services
Monday - Friday, 7:00 AM - 7:00 PM
Saturday, 9:00 AM - 1:00 PM
  •  Personal Online Banking    
  •  Personal Bill Pay    
 
Commercial Care:   877-305-7125
Monday - Friday, 8:00 AM - 5:00 PM
  •  Business Online Banking    
  •  Business Bill Pay    
  •  Treasury Management Product Support
ACH, Remote Deposit Capture, Wires,
Positive Pay
   
 
Columbia On-Call:   800-304-0050
 
Report a lost or stolen card:
    Visa Credit Card:   800-444-6938
    Visa Debit/Check Card:   800-472-3272
    ATM Card:   800-472-3272
 
Written Requests for information about the servicing of a Mortgage
or Home Equity Loan:
    Mail to:
Columbia Bank
Consumer Services
PO Box 2156
Tacoma, WA 98401-2156
   
 
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Columbia Bank Corporate Office

1301 A Street
Suite 800
Tacoma, WA 98402
  Mailing Address:
PO BOX 2156
Tacoma, WA 98401
  Phone:
253-305-1900
1-800-305-1905

 

Executive Administration

Melanie Dressel   President and CEO, Columbia Bank
and Columbia Banking System
  253-305-1911
         
Hadley Robbins   Executive Vice President,
Chief Operating Officer
  253-396-6985
         
Andy McDonald   Executive Vice President,
Chief Credit Officer
  253-305-1994
           
Dave Lawson   Executive Vice President,
Human Resources Director
  253-593-8308
         
Clint Stein   Executive Vice President,
Chief Financial Officer
  253-593-8304

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