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Our doors are almost always open. We would love to hear from you! Feel free to call, write or take advantage of online chat with one of our local experts. If we hear from you, you’ll hear from us—that's just how it works.


  • General Support

    Talk to a real person: (877) 272-3678

    Monday - Friday, 7:00 AM - 7:00 PM
    Saturday, 9:00 AM - 1:00 PM

    Call automated support: (800) 304-0050

    24 hour automated account information and transfers.

    CustomerCare@ColumbiaBank.com

  • Personal & Small Business Online: (877) 754-5074

    OnlineSupport@ColumbiaBank.com

    Monday - Friday, 7:00 AM - 7:00 PM
    Saturday, 9:00 AM - 1:00 PM

  • Commercial Online: (877) 305-7125

    CommercialCare@columbiabank.com

    Monday - Friday, 8:00 AM - 5:00 PM

    We can help you with: Business Online Banking, Business Bill Pay, Treasury Management Product Support, ACH, Remote Deposit Capture, Wires, Positive Pay

  • Report a lost or stolen card:

    Visa® Credit Card: (800) 444-6938

    Visa Debit/Check Card: (800) 472-3272

    ATM Card: (800) 472-3272

  • For the Hearing Impaired—TTY:
    (844) 883-0393

    CustomerCare@ColumbiaBank.com

    Monday - Friday, 8:00 AM - 5:00 PM

  • Provide Feedback

    We value your feedback and would like to hear from you. Click here to provide feedback.

Please do not send any personally identifiable information. For information on sending secure emails please talk to a Customer Support Representative.

Columbia Bank Corporate Office

Physical Address:
1301 A Street
Suite 800
Tacoma, WA 98402

Mailing Address:
PO BOX 2156
Tacoma, WA 98401

Phone:
(253) 305-1900
1 (800) 305-1905

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Melanie J Dressel CEO, CEO/President
1301 A Street Tacoma, WA 98402 phone: 253-305-1911
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Kumi Y Baruffi EVP, General Counsel
1301 A Street Tacoma, WA 98402 phone: 253-305-1571
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Dave Lawson EVP, Chief Human Resources Officer
1301 A Street Tacoma, WA 98402 phone: 253-593-8308
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Andy McDonald EVP, Chief Credit Officer
1301 A Street Tacoma, WA 98402 phone: 253-305-1994
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Hadley S Robbins EVP, Chief Operating Officer
1301 A Street Tacoma, WA 98402 phone: 503-478-1745
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Clint Stein EVP, Chief Financial Officer
1301 A Street Tacoma, WA 98402 phone: 252-593-8304
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