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Monitoring the Coronavirus

Actions We are Taking in Response to COVID-19

We continue to monitor the impact of COVID-19 on our communities and want to provide you with an update on our commitment to serve you throughout this challenging time. With the CDC’s recommendations to include the use of masks and face coverings to help prevent the spread of infection, we are taking additional steps in accordance with our pandemic response plan to better ensure your safety and the safety of our team members.


Twin Falls Branch Temporary Hours
The Twin Falls branch has the following temporary hours through August 14, 2020:
Lobby: By appointment only, please call 208-736-2400
Drive-up: Monday – Friday 8:30am – 5:30pm

Meadow Springs Branch Temporary Hours
The Meadow Springs branch has the following temporary hours through August 31, 2020:
Lobby: By appointment only, please call 509-543-1200
Drive-up: Monday – Thursday 8:30am – 5:00pm and Friday 8:30am – 6:00pm

Hermiston Branch Temporary Hours
The Hermiston branch has the following temporary hours through August 31, 2020:
Lobby: By appointment only, please call 541-564-6800
Drive-up: Monday – Thursday 8:30am – 5:00pm and Friday 8:30am – 6:00pm

Pendleton Branch Temporary Hours
The Pendleton branch has the following temporary hours through August 31, 2020:
Lobby: By appointment only, please call 541-278-1796
Drive-up: Monday – Thursday 8:30am – 5:00pm and Friday 8:30am – 6:00pm

Mattawa Branch Temporary Hours
The Mattawa branch has the following temporary hours through August 31, 2020:
Lobby: By appointment only, please call 509-932-5480
Drive-up: Monday – Thursday 9:00am – 5:00pm and Friday 9:00am – 6:00pm

Sunnyside Branch Temporary Hours
The Sunnyside branch has the following temporary hours through August 31, 2020:
Lobby: By appointment only, please call 509-837-3350
Drive-up: Monday – Thursday 8:30am – 5:00pm and Friday 8:30am – 6:00pm

Pasco Branch Temporary Hours
The Pasco branch has the following temporary hours through August 31, 2020:
Lobby: By appointment only, please call 509-543-1300
Drive-up: Monday – Thursday 8:30am – 5:00pm and Friday 8:30am – 6:00pm

Yakima Branch Temporary Hours
The Yakima branch has the following temporary hours through August 31, 2020:
Lobby: By appointment only, please call 509-494-1700
Drive-up: Monday – Thursday 9:00am – 5:30pm and Friday 9:00am – 6:00pm

Please Honor Our Social Distancing Guidelines During Your Visit
To ensure your safety and the safety of our team members, we appreciate you honoring our six-foot social distancing guidelines and the other precautionary measures posted in our branches.


Locate a Branch with a Drive-Up
The majority of our branch locations feature drive-up banking services. You may locate the nearest branch with a drive-up by visiting ColumbiaBank.com/locations and use the filter option on your search.


Masks and Face Coverings
In accordance with CDC recommendations, our team members may be wearing face coverings or masks while serving you. Please continue to honor our six-foot social distancing guidelines, even if a team member is wearing a face covering.


All of our services remain available. Any changes to the availability of our services will be announced on our website. We will also share updates through Facebook, Twitter and Instagram.


Alternative Banking Options
If you are taking personal precautions and limiting your time in public, there are many ways you can still bank with us:


Digital Banking
Use online and mobile banking to check your balances, transfer funds and even make deposits.


ATMs and Night Depositories
Make a deposit through any of our ATMs that accept deposits or drop them in one of our night depositories along with your account information. All of our branches feature night depositories and you may locate ATMs that accept deposits by filtering your search on our locations page.


Chat with Us
Get in touch with us over the phone or via our chat option on the top of this page.


In addition to the options above, you may reach out to your local branch or relationship manager at any time.


Watch for Cyber Scams
We encourage all clients to remain vigilant for cyber scams related to COVID-19. Opportunities for fraudulent emails and malicious websites increase in moments of confusion. The following link provides some helpful information and precautions you may take. Defending Against COVID-19 Cyber Scams - CISA *


We appreciate your business and partnership.


Sincerely,
The Columbia Bank Team


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