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Join the Countdown to Columbia Connect

by User Not Found | Jun 30, 2017

It’s less than 30 days until we upgrade to Columbia Connect – our new and improved digital banking platform. With Columbia Connect, you’ll gain access to an intuitive system so you can easily connect all the dots of your financial life. Before we open the door on July 11 to your new unified suite of features and tools, we need you to complete a few simple steps.


How to Prepare for Columbia Connect

On launch day, Columbia Connect will use your email or phone number to authenticate

your identity. To make that process a snap, we first need you to verify your contact information through one of three simple methods available:


  1. Log in into personal online banking and select "Options" from the navigation to verify and update your email address

  2. Call our Digital Banking Team at 877-754-5074 and speak with a representative to verify your contact information

  3. Visit your local branch.


Almost everything every has been taken care of for you. We’ll seamlessly transition automatic transfer details, statements, bill payments, user IDs, transaction history and more. However, you’ll have to set a new password upon enrollment, and any alerts you have in place today will need to be set up in the new system.


Visit the Upgrade Center

We created an Upgrade Center filled with information and resources to help guide and prepare you for Columbia Connect. Available anytime on our website, the Upgrade Center will help address your questions and it will give you a glimpse of Columbia Connect arriving on July 11.


If you can't find what you are looking for in the Upgrade Center, please contact your local branch, or our Digital Banking Team at 1-877-754-5074. You can also learn more about why we’re upgrading to Columbia Connect by reading our original post about the upgrade.



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